Privacy policy and cookies policy

This Privacy Policy and Cookie Policy establishes the general terms and conditions under which AQUALABEL, whose registered office is 32 rue de Paradis, 75010 PARIS, FRANCE. responsible for the processing of data for the purposes of the privacy policy and relating to cookies (hereinafter jointly "we" or "controllers"), treats personal data that you provide us using the website of AQUALABEL (hereinafter the "Website"), the mobile application or the mobile application, namely the computer application intended for use on smartphones, tablets or other mobile devices (hereinafter, the "Application") or other applications, software, digital media, storage media or features related to the AQUALABEL trademark in France (hereinafter jointly referred to as the "Platform").

By using the Platform, whenever you provide us or we are obliged to access any type of information that, because of the characteristics of the latter, allow us to identify you, potentially and without exhaustiveness: your first name , name, e-mail address, billing or delivery address, telephone number, type of device (hereinafter "Personal Data"), whether for navigation purposes, the purchase of our products or use of our services or features, you will be subject to the Privacy and Cookies Policy, the Terms and Conditions of Purchase and Use, and the other documents referred to herein (hereinafter Terms and Conditions "), which apply at any time and must be consulted to ensure that you accept them.


1. Collection of personal data and processing purposes

Please note that before using any of our services or any of our features you must read this Cookies Privacy Policy, as well as the specific section of the general terms and conditions for the service or functionality concerned. In each section, you will be able to see if there are specific terms of use, or if a specific treatment of your Personal Data is necessary.

Not providing certain mandatory information may prevent you from registering as a user or using certain features or services available through the platform.

The user (you) hereby ensures that the personal data provided is true and correct, while agreeing to communicate any changes or modifications thereto. If you provide us with the personal data of third parties, you will be responsible for informing them and obtaining their agreement regarding the transmission of this information for the purposes indicated in the corresponding sections of this privacy policy and relating to Cookies. Any loss or damage caused to the Platform, the Processors or any third party as a result of the communication

incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the user.

The data controller, as the case may be, will use the personal data for the following purposes:

1.1 Manage your registration as a user of the platform. The personal data you provide to us will be used to identify you as a user of the platform and give you access to the different products, services and features that are available to registered users.

1.2 Contacting you by e-mail, telephone, SMS or other equivalent forms of electronic communication, such as "push notifications" of the application, etc. regarding updates or informational messages about subscribed features, products or services, including platform security updates, if their installation is necessary or recommended.

1.3 Process and manage your requests made using the customer service contact means available regarding the platform or stores, showroom or any distribution entity, as well as control the quality of our service.

The processing time of the data must be either that provided by law; a period of three years from the end of the commercial relationship with the customer or prospect; until the objective applicable to a specific datum ceases to exist. For example, data relating to your orders will be processed as long as the data controller may need to keep it in accordance with applicable laws, and will be deleted once that legitimate purpose ceases to exist.

2. Subscription to the newsletter (in a case of implementation of this service on the website)

If you subscribe to our newsletter, we will send you information about our products and services via a variety of media, such as e-mail, any other equivalent electronic means (such as SMS, etc.). as well as push notifications via the app or platform if you have enabled these notifications on your devices.

Subscribing to our newsletter may involve the use of personal data to personalize the communication related to the products and services to which you have access via email, SMS, or any of our other electronic media or those of others. We can also provide this information by push notifications from the app or platform if you have enabled these on your devices. In order to improve the service we provide to you, we hereby inform you that the personal data relating to your online or store purchases, your tastes and preferences, may be used by a third party service for analysis purposes, creating user profiles, marketing studies and qualitative surveys, as well as improving our interactions with customers.

In case of cookies relating to the newsletter, please refer to the cookie policy for more information.

The user is free to agree to these marketing purposes. In case of refusal of treatment, the user will not however be kept informed of our news.

In case of refusal of profiling data, we could not send the user advertising and / or in general, promotional materials and / or the letter of information concerning his own needs or preferences. If you are a registered user, you can change your preferences regarding the sending of these commercial messages in the "My Account" section if necessary and if the website offers it.

You can also unsubscribe at any time from our newsletter by following the instructions provided in each of our messages or by contacting us via the information available in our legal notice.

3.Data protection rights

Data controllers undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. In accordance with the French law n ° 78-17, dated January 6, 1978 modified, relating to data processing, files and freedoms, and in accordance with the provisions of the European RGPD provision of May 25, 2018; You can exercise your rights of access, rectification, cancellation and opposition by sending a letter, stating the reason for your request.

If you decide to exercise these rights, and if your e-mail address is part of the personal data you have provided, we will ask you to indicate it in your request in writing, specifying the e-mail address for which you wish to exercise your rights of access, rectification, cancellation and opposition.


4. Other necessary uses of your personal data

To achieve the objectives stated in this privacy policy, it may be necessary for us to transmit this personal data to third-party companies for logistical, transport and delivery, anti-fraud, statistical, trust, financial, legal purposes. , judicial or marketing analysis. This transmission of personal data excludes the sale or sale of personal data for commercial purposes.

For service efficiency purposes, such partners and service providers may be based in the United States or other countries or territories outside the European Economic Area that do not provide the same level of data protection as that of your country or, where appropriate, that of the European Union.

By accepting this privacy policy and relating to cookies, you expressly authorize us to process and share your personal data with the aforementioned companies and / or to transfer your personal data to partners and corresponding service providers located outside the European Economic Area. for the purposes described in this document.


5. Information about cookies

On this Platform, we use cookies which are small files containing information about your navigation on this platform, for the sole purpose of facilitating your navigation. Please read our Cookie Information to learn more about the cookies we use, their purpose and other important information.

Information about cookies

What is a cookie ?

A cookie is a small text file that an Internet site stores on your PC, phone or other device to collect data about your browsing on this site. Cookies are necessary to facilitate navigation and make it more enjoyable. They do not cause any damage to your computer.

Although this policy uses the general term "Cookies" as the primary method of storing information used on this website, the "local storage" space of the browser is also used for the same purposes as Cookies. All information in this section also applies to this "local storage" space.

For what purposes are cookies used on this website?

Cookies are an essential part of how our website works. Our cookies are mainly aimed at optimizing your browsing experience. They allow for example to retain your preferences if necessary (language, country, etc.) during navigation and during subsequent access.

The data collected through Cookies allows us to improve our site, making estimates of numbers and usage patterns, adapting the site to the interests of each user, speeding up searches, etc.

We may occasionally, with your prior consent, use cookies, tags or other similar devices to obtain information allowing us to show you, either from our website, or from third party websites or by any other means, targeted ads based on your browsing habits.

For what purpose are Cookies NOT used on this website?

We do not store Cookies that we use sensitive personal information, such as your address, your password, your credit or debit card details, etc.

Who uses the data stored in Cookies?

The information stored in the Cookies from our website is used exclusively by our services, with the exception of cookies, hereinafter referred to as "third-party cookies", which are used and managed by external entities to provide us with the services that we solicited them in order to improve our services and the user's browsing experience. The "third party cookies" are essentially intended to provide us with access statistics and to guarantee the payment transactions carried out.

How to avoid the use of cookies on this website?

If you do not wish to use cookies on this site within the above mentioned limits, you must first disable the use of Cookies in your browser and then delete Cookies registered on your browser associated with this website.

You can do this at any time.

How to disable and prevent the use of Cookies?

You may restrict, block or delete Cookies from this website at any time by modifying your browser settings as shown below. Since the parameters are different from one browser to the other, the Cookies configuration is usually done in the "Preferences" or "Tools" menus. For more information on configuring Cookies in your browser, please consult the "Help" menu of this browser. Please note that we can not guarantee the proper functioning of the platform in the case of disabling cookies.